Idiot insurance company

So about three weeks ago we got rid of our old, beat-up Dodge Dynasty '89. April's parents took it for $300.
I called the State Farm Insurance to ask them to remove that car from our insurance plan.
Yesterday I got a bill...yes, that's right, a bill. For removing the car from our plan. $19.37. Apparently, a multi-car discount was removed.
Now, you might ask, wouldn't you save money by removing a car from the plan?
That's what I thought. So I called the insurance company, and they told me that they were sending me a check for about $24.
Now, just a five dollar savings is pretty lame.
But what's even lamer is that they bill me when they owe me money.
So not only do they waste paper and postage by mailing me a check and a bill, but they lose the respect of their customers.
Idiot insurance company.